Change Location: Sydney | Melbourne

iDU TECHNOLOGIES PTY LTD

DATA COLLECTION NOTICE

LAST UPDATED: 22/10/2024

This venue is equipped to scan photo identification of patrons before they enter the premises. Scanning IDs is done to check if patrons have been issued with a banning order that applies to this premises, or district.

Patrons may also be prevented from entering if you are subject to a ban initiated by this venue or if they are subject to a banning order or venue ban for another venue.

The personal information the venue collects when scanning a patrons ID is limited to:

  • The patron’s name

  • The patron’s date of birth and ID expiry date

  • The patrons residential address as displayed on the ID (only in some instances)

  • A photo of the front of the ID (only in some instances)

  • The Photograph appearing on the ID

  • A photo the patron on arrival (only in some instances)

Personally Identifiable Information (PII) may only be used to:

  • Identify if the parton has been issued with a current banning order or venue ban

  • Create a venue ban

  • Help confirm a patron presenting an ID matches the presented ID

  • Support authorities (law enforcement) in an ongoing investigation

  • Support a customer rewards program (e.g VIP program)

All personal information is stored at the venue and by the technology provider in a way that protects it from unauthorised access, modification or disclosure. Your personal information is automatically and permanently deleted from the ID scanner system 30 days after it is first entered into the system. However, information on banned and customer rewards/loyalty program people will be held in the system for the period of the ban or rewards program, which may exceed 30 days.

All facial matching data is automatically cleared once a scan is either accepted or rejected by the operator. The facial matching data is never stored—it’s only used in real time during the scanning process to assist as a reference point for the operator.

The patron may request access to the personal information that is held about themselves. The patron can contact iDU Identification or the venue to request this information. The patron will need to verify their identity before any information can be released. Some exceptions may apply.

To make a complaint or raise privacy concerns, contact iDU Identification or the venue:

Sydney Sauna

info@sydneysauna.com

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